Our Programmes
It’s no surprise, when you look at our team at Illingworth’s experience and expertise in Blue chip FMCG and Retail that we have a comprehensive set of commercially focused training programmes:

Organisational and
Management development

  • Defensible trading terms
  • Interviewing and selection
  • Strategic business planning
  • Competency development
  • Effective performance reviews
  • Assessment centres
  • Finance for no financial managers

Personal organisation and effectiveness

  • Time management
  • Assertiveness
  • Stress management
  • Decision making
  • Change management

Coaching

  • Commercial coaching - ComCoach
  • Train the trainer
  • Coaching the team
  • Performance coaching

Customer Care

  • Customer service - Comcare
  • Effective telesales
  • Effective telemarketing

Leadership

  • Visionary leadership
  • Motivation
  • Delegation and empowerment
  • Team building

Have a closer look to see how Illingworth training can help develop your capabilities and drive better business results.
E mail: paul@illingworth.co.uk or call 01488 683881

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